Frequently Asked Questions
Expert advice and support for your fly fishing lifestyle.
What is the shipping timeframe for my order?
We process most orders within 24 hours. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy on performance apparel?
We offer a 30-day return policy for unused items in their original packaging with tags attached. Please note that used or laundered apparel cannot be returned for a refund.
How do I know which size waders or jackets to choose?
Each product page includes a detailed size chart. We recommend measuring your chest, waist, and inseam while wearing the layers you plan to use under your gear for the most accurate fit.
Do you offer international shipping?
Yes, Trident Fly Fishing ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and order weight.
Are your products covered by a warranty?
Most of the brands we carry offer limited lifetime warranties against manufacturing defects. If you experience an issue, contact our support team and we will help facilitate the claim with the manufacturer.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.